With Intelligent Solutions’ Virtual Helpdesk, you’ll experience the benefit of our live, expert, technical support, without having to wait for an on-site service call. Virtual Helpdesk allows our IT team to deliver remote services quickly and efficiently. By connecting to your computer through remote desktop, our IT support staff can immediately troubleshoot and identify your computer issue. And, because we’re actually connecting to your computer, we can easily experience the issue you are experiencing.
Intelligent Solutions’ Virtual Helpdesk provides service and troubleshooting for issues on laptops, servers and other network devices, such as printers. Not only will you receive quicker resolution to your issue, but you will also save money since a technician will not need to make an onsite visit. And, in the event that the issue cannot be solved remotely, we can escalate the matter so that it can be resolved quickly.
For more information about Intelligent Solutions’ Virtual Helpdesk or any of our IT support services, please contact us or call 855.309.7500.