As technology continues to grow faster than ever, the way that we do business continues to evolve as well. No longer are we tied to a desktop computer inside of an office; we can access our networks and the Internet from phones, laptops and tablets.
Remote Access gives employees working from home or in the field the same services and applications as employees in the office. By allowing employees to access your server/applications remotely, you can enhance productivity from the field; ensuring service availability all through secure remote connections with encrypted data.
Remote Access can also help with troubleshooting and diagnosing issues on your network, by allowing our technicians to promptly diagnose or troubleshoot a device, server or specific application. When our technician remotely accesses your environment, he/she is able to experience the same issue you are experiencing, which allows them to solve it faster, without needing to be onsite. You can experience the expert technical support from our IT staff without having to wait for an onsite service call to assess the situation.
Intelligent Solutions is committed to providing all of our clients with exceptional service and expert support, customized IT services and business applications that meets their needs and ultimately serves their bottom line. To find out more about our Managed Services or other IT solutions, please contact us or call 855.309.7500.