With Intelligent Solutions’ IT Facilities Management, you receive all of the total coverage of our Managed Services clients, along with an on-site, dedicated Help Desk support specialist, also known as a Client Solutions Specialist. Your Client Solutions Specialist is dedicated to your site and intimately knows and understands your environment.
Like Managed Services, Facilities Management acts as an extension of your IT department; ensuring 24/7/365 network monitoring, regular data backups, patch management, network security management and the highest levels of network availability. In addition, your onsite Client Solutions Specialist provides efficient management of all Help Desk issues using our sophisticated ticketing system, which allows for easy escalation, fast updates and systematic follow-up.
Facilities Management is used for clients that have daily IT needs that require on-site attention. Facilities Management gives businesses the same benefit as having a full on-site IT department. Facilities Management clients receive full IT budgeting and engineering from a licensed and experienced CTO, as well as the power of a full IT Firm for procuring and working with vendors, but at a fraction of the expense of hiring and maintaining an on-site IT department.
At Intelligent Solutions, we are committed to providing exceptional service to our customers, and our Facilities Management demonstrates this commitment directly to your business. For more information, or to schedule a free onsite assessment, please contact us at 855.309.7500.