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Security Alert from Intelligent Solutions

Added: Tuesday October 8th 2013 at 09:16:30 PM

Intelligent Solutions Security Alert


We are writing to alert you to a particularly nasty version of malware that is currently circulating. This malware called Cryptolocker, is also known as ransomware because it encrypts the files on your computer so that you can no longer open them. Cryptolocker takes your files “hostage”, demanding money through a pop-up message in order to unlock them.

Under no circumstances should you pay the ransom.

This is an example of what a message alert from Cryptolocker may look like:

Cryptolocker Example from Intelligent Solutions


While major anti-virus software companies are working to eliminate the infection, at this time, the only way to recover files from an infected system is to restore them from back-up. If you are not regularly backing up your computer’s files, infection from this malware will cause you to lose access to the files on your computer.

Other ways to reduce your risk:

  1. Ensure that your files are backed up from a source outside of your computer on a timely basis.
  2. Be sure that you update your system with the latest patches released by Microsoft.
  3. Use caution when browsing online and ensure that your security features are turned on within your web browser.
  4. As always, be cautious when opening a link and/or attachment in an email. We advise against opening files from unsolicited and unknown senders.

Intelligent Solutions offers many services to safeguard against these types of attacks, including patch management, regular backups and Hosted Solutions, which hosts and backs up your information securely offsite in a Datacenter. For more information about our Hosted Solutions, call 855.309.7500.

For any network security concerns, or to ask about your risk in this type of attack, please contact 855.309.7500.


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